Core Values

I am Responsible for What I Do. I take personal responsibility for completing quality work and honoring my company’s commitments to our customers, co-workers, and partners. I will continually work to improve my capabilities and promote consistency and professionalism.

I am Responsible for My Customers. I follow through on all customer requests and share information that may impact my customers.

We are Accountable to Each Other and Our Customers. I work each day to deliver what is expected by our customers and my team members. I will provide great leadership and be decisive when needed.

I Treat My Customers with Respect. I am responsive and courteous with all of my customers. I acknowledge correspondence and respond in a timely manner.

I Treat My Entire Team with Respect. I value the dignity of every member of the HNN team. I believe in honesty and integrity, both personally and professionally.

I Always Try to Improve My Results. I take pride in my work. I continually look for ways to maximize revenue, reduce cost and improve quality. I embrace diligence in my work ethic and I understand that results are a measure of success.

I Improve Myself. I take advantage of opportunities to build my work skills and knowledge. HNN values health, wellness and happiness and I strive to promote those values throughout the team.

I Watch for Ways to Innovate. Efficiency is important. I take advantage of new products and technology whenever I can. We analyze issues and we solve problems.

So We Get Better Each Day. I approach each day as an opportunity to turn good into great!

I Embrace the Diversity Within My Team. I recognize that differences within my team make it stronger. Humility and compassion is important to HNN.

I Consider Other Viewpoints in My Decisions. I seek out opinions that may differ from my own to make better decisions. I will be approachable. I will listen and I will be open-minded to the ideas of others.

So We Are More Inclusive of Others. I work to make HNN a reflection of the diverse customers and communities in which it serves. Our entire team fosters an attitude of gratitude throughout our organization.

I Embrace New Ways of Doing Work. I will be flexible and support changes that help us be the best. HNN is clear with its goals and we all share a vision of greatness.

I Take Risks and Accept Failure. I will use my mistakes as learning opportunities and help to identify ways to be better.

So We Can Be Innovative in Our Pursuit of Excellence. I will push myself and others around me to not be satisfied with average results. I will inspire and motivate others. Our team embraces ingenuity.

I am a member of Team HNN. I recognize and accept my role in the success of the entire organization. I will be trustworthy and committed. We collaborate and promote teamwork.

I Partner with Others to Improve What I Do. I involve my customers and partners to deliver practical solutions. I will promote healthy communication, enthusiasm, harmony, kindness, and teamwork – these are keys to excellence and success. We communicate powerfully and prolifically. We believe in transparency.

So We Become One Team. Together, Team HNN can create a great workforce and be a great place to work. Philanthropy and building relationships are important to our team.